Customer Insights and Analytics

Extend knowledge of your customers beyond Google Analytics. CommsBox™ gives you additional insights into individual prospects’ online behaviour. CommsBox™ will track your contacts detailing the visits they make, the offers they take up, the emails they click on.

For every individual you'll see the links that have been clicked, the pages they have visited, the actions they took and the point at which they "dropped out". Vital information in understanding how your prospective customers respond to your communications allowing you to refine your message, track the response and improve your conversion ratio.

To help you get the most from this vital information on your leads we provide a summarised engagement report showing which of your leads are warming up and which are cooling off!