After a lot of hard work we've now released version 7 of the CommsBox Integrated Marketing Communications system.
This major release further builds on CommsBox automation strengths.
Central to this release is a 'story board' engine coupled with a rich form builder for data collection. The story board is an innovative take on the need to personalise and schedule activities to each member of your target audience. Going beyond simple time based email scheduling a story board allows each of your contacts to follow a personal 'customised' story. your contacts start their journey at any time, triggered by a wide range of actions. The story can then adapt to that contact based on the actions they take.
Stories can be driven by many actions:
An accessible web-site can be used by anyone regardless of their ability. In reality it's almost impossible to cater for everyone, however large groups of people exist with common difficulties and for whom common technical solutions are available. Individuals with a visual impairment should be able to make use of a 'screen readers', a technology that literally reads a page and converts it's content to speech. For those that find the use of a mouse difficult, navigation will be possible via keyboard (or equivalent) short cuts.
Why is this such a big issue? Shouldn't technology 'just do that'?
Arguably - yes. In practice though the web was built by people with good eyesight, with good hand-eye coordination, good colour vision and who had a specific task in mind - communicating with their colleagues. From that starting point, like so many successful ideas, the technology simply evolved. It was never intended to be the global communications tool it has become.
By the time the issue of [read on]